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From:Joao Prado Maia Date:May 31 2005 8:24pm
Subject:RE: Occasional email reply not working
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> Sometimes (but not always) replying to a ticket does
> not actually send an email to the customer. The reply
> is added to eventum_mail_queue and after the cron job
> is complete the status is 'sent'. However the exim
> smtp logs complain about 'unexpected disconnection'
> from localhost. 

Can you provide me with the actual error message from the SMTP logs? I'm
guessing that this is related to Exim, and not to Eventum, but I need
more details here.


Occasional email reply not workingMark Sams27 May
  • RE: Occasional email reply not workingJoao Prado Maia31 May