We pay for support here.
In the last two years, I have only needed tor resort to it once, because
the mailing list is very effective.
When I needed to resort to my support contract, it was a real problem
that the list would not have been able to solve. The problem was
within 24 hours.
Support is not a problem, but we pay the contract on principle. The
of MySQL need to eat too.
Erik Slazyk wrote:
> I am developing a web database for a new small-time real estate company, and
> I have been reading into using MySQL. I have read that there is minimal
> email support for MySQL problems, unless one pays for one of your 5 support
> packages. What I would like to know is, if they decide to use MySQL, how
> much support is "minimal" support? What will you guys answer and not answer
> if they do not pay for the support? (I have recommended to my clients to go
> with the $200 a year package, but this was one of their questions before
> making a decision.)
> Thank you for your time!
> Erik Slazyk
> Get your FREE download of MSN Explorer at http://explorer.msn.com