> first, let's clear up misunderstanding - it is not that we do not support
BSDi -
1) OK, I guess I misunderstood this statement as follows
----- Original Message -----
From: <sasha@stripped>
To: "Ken Menzel" <kenm@stripped>
Cc: <sinisa@stripped>; <jani@stripped>; <mysql-support@stripped>
Sent: Thursday, July 20, 2000 6:40 PM
Subject: Re: Slow query stops login
> Even if we eventually get this to
> work right, there is a very high chance of running into another similar
problem
> - although we would like to make MySQL run well on all platforms,
unfortunately,
> we do not have enough resources to do it in a timely manner.
----------------------------------------------------------------------------
-----------
> it is just that it would take us longer to resolve a BSDi issue than it
would to
> fix a problem on Linux or FreeBSD ( due to the fact that most Linux or
FreeBSD
> problems have already been solved, as evidenced by our internal testing
and use
> and the large userbase, who run MySQL without problems),
I don't doubt that there are many who use it without problems. I am not one
of those. I have a problem. I am a paying customer. If my platform is
difficult to support why wasn't I informed of this when signing up for
support. But that is not the real point. I was under the impression that
Jani and Sinisa were already working on it. It may be a difficult problem,
but I was not expecting an answer in the morning. However, it is important
to me.
>which is the reason why
> I suggested changing the OS, if it does not matter to you which OS you
run. Like
> I mentioned earlier, if running on BSDi is really important to you, we can
Changing OS is not like changing clothes. There are real admin differences.
If you have ever been the admin for 10 or 15 servers I think you would
realize this. We have servers running in place and support contracts. I
think ALL commercial users of any OS would feel the same way.
> really go in depth and try to find out what the problem is - my guess is
that is
> it somewhere in your BSDi libraries, or possibly a compiler bug, as the
kind of
> query you have provided should executed only very well tested code in
mysqld.
Agreed, thats why I was asking for help in the first place.
>
> If you want to be 100% sure that the reason your query gave you problems
had
> nothing to do with MySQL itself, you can give us a dump of your tables
involved
You guy's (Jani and Sinisa) already have full access to my servers, take
what you need!
> in the query, and we can test it on our systems for you. If by any chance
the
> query will fail, we will, of course, provide a fix. It would actually be a
> really good idea to do this first before you start the OS reload.
I think so too.
>
> As far as stability is concerned, MySQL+Linux stability record is much
better
> than MySQL+BSDi, and is similar to MySQL+FreeBSD. As evidenced by my
personal
> experience and many user reports, a properly configured Linux system on
good
> hardware gives you very good performance and uptime.
I am not going to even think about starting an OS war. But if
mysql-support's opinon is that LINUX is the recommended OS you SHOULD make
that clear to your paying customers when they come on board that service
will be better if they use the "blessed" OS, if you are going to send me
e-mails like the one above. Other than that, just work on it! Don't
complain to me about what OS I am running, I can understand problems that
happen on one platform an not another, c'est la guerre! I guess it was
just the tone of the letter that really made me feel like my "inferior" BSDI
OS was responsible for my woes and I was getting "blown off".
Ken
