> Has anyone out there implemented a Trouble Ticketing System using
> MySQL & Sendmail.. What it
Here are a couple of web pages that list many such applications. Several do
use MySQL (or support MySQL) as there backend database server.
Here are a couple that I didn't see mentioned on either of the above lists.
"Further strengthening their relationship, SupportWizard and MySQL - the
world's favourite Linux database, announce a joint marketing and sales
(it doesn't look like this one supports e-mail yet)
I know there are others, but I lost my bookmarks. :(
Hope this helps.