Michael Widenius wrote:
> >>>>> "Chris" == Chris Wilson <cmw32@stripped> writes:
>
> Chris> Hi,
> Chris> I don't really know who to ask on this one, because
> Chris> mysql is unsupported (obviously, as free software),
> Chris> but maybe someone on this list can tell me, or at
> Chris> least point me in the right direction.
>
> I first want to clear up one thing; MySQL is not unsupported !
> TCX provides commerical support to MySQL.
I would like to add my support to the above and to add the
following points:
* Even without commercial support you will find this list
offers a very high degree of very professional support
available to all users of MySQL.
* Turnaround time for problems [on this list] ranges from
minutes to hours - you could spend that amount of time
waiting for a "professional" support line to be answered...
* Just because you pay for something doesn't mean it is
supported.
Have you EVER called the Microsoft Technical Support
hot line?
My personal experience was several "intellectually
challenged" people who appeared to be following a "how
to handle a support call" script and, at best, offered
to thumb through the manuals for me - as if I hadn't
done that already.
Thank you Monty, Sinisa, Paul, Fred et al [apologies for any
omissions] for a wonderful product and thanks to everyone on
the list for your professional support.
--
If it ain't opinionated, it ain't Rich Teer.
