I have one that is hurting my head, and need help. I have inherited an Eventum setup.
Current version is 2.2. We like it alot, except for one issue. Our system automatically
adds all TO/CC Recipients to the notification list. This causes serious issues with
autoresponding loops. We had one issue where an employee got a worm that sent to her whole
address book, including eventum and other autoresponders. The resulting loop sent 320k
emails. I need Eventum to only include the reporter in the notification list, not everyone
else in the email.
Searching for a solution has me more confused. From what I can tell from documentation,
default function is to NOT include additional TO/CC Recipients and this functionality can
only be added through workflows.
However, we have no such workflow in place.
Any help would be greatly appreciated.