Hi,
On 02/27/2011 10:22 AM, Eámonn O'Leary wrote:
> Hi Everyone,
>
> I seem to have encountered a strange issue. My incidents seem to be closed
> as soon as I submit them (there's no close button, and I cannot change the
> status). I'm not sure why this is, and even if I check the history it simply
> says it was opened - no mention of it being closed. Has anyone ever come
> across this?
Under project settings, what is the initial status set too?
Best Regards,
--
Bryan Alsdorf, Lead Web Developer
Monty Program AB. http://montyprogram.com