Hi
Would it be possible to send me the link, once posted?
Regards
Christopher
-----Original Message-----
From: David Anderson [mailto:david.anderson@stripped]
Sent: Thursday, October 22, 2009 4:13 PM
To: Mattias.Eriksson@stripped
Cc: eventum-users@stripped
Subject: Re: Automatically add notification list members to top of new
emails
Hi Mattias,
We have had the same issue and have had to make modifications to
Eventum to put the recipients into one mail. The mods were not easy
due to the design of the Eventum mail handling routines.
I will see if I can extract the changes we have made and post them.
Regards,
Dave Anderson
On 23/10/2009, at 8:01 AM, "Mattias.Eriksson@stripped"
<Mattias.Eriksson@stripped
> wrote:
> Hello!
>
> I have been using Eventum for a couple of years and I am very
> satisfied.
> We are using Eventum both as a as a support system towards external
> customers and as a system to keep track of our internal issues.
>
> However, one big disadvantage for us is that it is not possible to see
> which people that is in the notification list directly in the emails
> that is sent from Eventum. If you send an email that is intended for
> two
> persons and "talk" to both of them in the email they often reply and
> say
> the email was only sent to one of the persons.
>
> It would be really nice if it was possible to make Eventum
> automatically
> add something like this at the top of each new email:
>
> ***********************************************
> This email is sent from XXXXXXXXX to the following recipients:
> Internal Staff: Lisa Karlsson, Peter Eriksson
> Other: <email removed>, <email removed>
>
> If you reply to this e-mail, make sure you include [#{issue ID}] in
> the
> subject line
> ***********************************************
>
> Does anyone know if it is possible to modify Eventum in order to
> achieve
> this?
>
> Perhaps it is something to add to next version of Eventum.
>
> Regards,
> Mattias Eriksson
>
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