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From:Barry-Home Date:September 24 2009 12:29am
Subject:Re: Updating ticket restriction.
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I think that this is the definition of a private issue. click the 
private radio button and see if that suits your needs.

Barry


Vadym Chepkov wrote:
> Hi,
>
> How can I restrict updating issue only by assignee and managers/administrators. I
> have situations when a person submit an issue, then it was assigned to somebody and that
> person is working on it, but the submitter goes back and updates the issue, without
> assignee's timely knowledge. Submitter shouldn't be able to update the ticket once it
> doesn't assigned to him anymore. Any way to achieve this using the workflow class?
>
> Thank you.
>
> Sincerely yours,
>   Vadym Chepkov
>
>   
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Thread
Updating ticket restriction.Vadym Chepkov22 Sep
  • RE: Updating ticket restriction.M  IN BLR SISL Srivathsan23 Sep
    • RE: Updating ticket restriction.Vadym Chepkov23 Sep
  • Re: Updating ticket restriction.Barry-Home24 Sep