You need to set up the cron jobs for processing the email. There are
instructions to do that in the package somewhere.
Barry
Leksi Bauer wrote:
>
> Thanks for the answer Barry :)
>
>
>
> I did check the mail_queue table and it seems everything shows as
> pending. What can I do to fix this?
>
>
>
> Thanks!
>
>
>
> *Leksi Bauer *
>
>
>
> -----Original Message-----
> From: Barry-Home [mailto:rumpole6@stripped]
> Sent: Thursday, July 23, 2009 8:13 PM
> To: Leksi Bauer
> Cc: eventum-users@stripped
> Subject: Re: Problem setting up Email in Eventum
>
>
>
> Hi Leksi,
>
>
>
> Make sure the cron jobs process_mail_queue.php are scheduled properly.
>
> Also, you can check the table eventum_mail_queue. The status should be
>
> at "sent" if Eventum thinks it has sent the emails.
>
>
>
>
>
>
>
> Leksi Bauer wrote:
>
> > I've setup the correct mail server information in Eventum, yet I'm not
>
> > receiving any email notifications when a ticket is created. I've tried
>
> > multiple email servers and accounts to no avail.
>
> >
>
> >
>
> >
>
> > How can I verify if the notifications are sent?
>
> >
>
> >
>
> >
>
> > Thanks!
>
> >
>
> >
>
> >
>
> > Leksi Bauer
>
> >
>
> >
>
> >
>
> >
>
> >
>
> > ------------------------------------------------------------------------
>
> >
>
> >
>
> > No virus found in this incoming message.
>
> > Checked by AVG - www.avg.com
>
> > Version: 8.5.392 / Virus Database: 270.13.25/2256 - Release Date:
> 07/23/09 06:02:00
>
> >
>
> >
>
>
>
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 8.5.392 / Virus Database: 270.13.27/2258 - Release Date: 07/24/09 05:58:00
>
>