From: Date: July 2 2009 10:07pm
Subject: RE: Problem sending mails from Eventum
List-Archive: http://lists.mysql.com/eventum-users/5592
Message-Id: <293B01F5AA3CB749822C745BBA3463493F6B5B@RTDC2.Realtech.local>
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I have had the same problem under some circumstances.  When sending a =
mail directly to an issue instead of replying to a mail sent from the =
system.  After much pulling of hair I traced the problem to the =
Auth::getUserID function in the class.auth.php file.

It seems under some circumstances Eventum is trying to validate the user =
from a Session cookie.  In the example above when we are receiving a =
mail directly this cookie wont ever exist.

I "fixed" this by adding a check for a null value and hard coding my =
Admin's userid into the function.  Not really what I want but works. =20

I've attached my code below:

   function getUserID()
    {
        $info =3D Auth::getCookieInfo(APP_COOKIE);
        if (empty($info)) {
            return '';
        } else {
            // DA - Handle missing cookies
        	if ($info["email"] =3D=3D null){
		// DA - Enter the Admin userID below (mine was userid 3)=09
        	 return 3;=09
        	} else {
            return User::getUserIDByEmail($info["email"]);
            }
        }
    }

-----Original Message-----
From: Adrian Chapela [mailto:achapela.rexistros@stripped]=20
Sent: Thursday, 2 July 2009 11:25 p.m.
To: Gopalakrishnan.Krithivasan@stripped
Cc: eventum-users@stripped
Subject: Re: Problem sending mails from Eventum

I can't find auth::userid() on any file on my Eventum Installation.

I am using Eventum 2.2.


Gopalakrishnan.Krithivasan@stripped escribi=F3:
> Hi,
>
> Please try executing background script by disabling Email routing =
interface.
>
> Userid what I have mentioned is for sender.
>
> Eventum script use auth::userid() to get userid of sender for sending =
mails.
>
> We can replace that line with hardcoded userid like -userid mapped to =
Admin@stripped etc.
>
> If u are not getting error then try enabling with Email Routing =
Interface and check for the errors.
>
>
> Rgs
> K.Gopalakrishnan
>
> -----Original Message-----
> From: ext Adrian Chapela [mailto:achapela.rexistros@stripped]
> Sent: Thursday, July 02, 2009 4:25 PM
> To: Krithivasan Gopalakrishnan (Nokia-D-MSW/Bangalore);=20
> eventum-users@stripped
> Subject: Re: Problem sending mails from Eventum
>
> Hello,
>
> I have enabled Email Routing Interface and I am sending in background =
too. I have this line on my crontab: /usr/bin/php5 =
/var/www/eventum/misc/process_mail_queue.php and every 3 minutes with =
parameter --fix-lock.
>
> If I disabled the Email Routing Interface, the mails are not sending. =
I am very confused now, because I think that the process_mail_queue.php =
and the Email Routing Interface are complementary.
>
> I don't understand your answer "u can set userid hardcoded for mails. =
".=20
> What are you meaning with userid ? Are you talking about the sender =
userid ?
>
> Thank you
>
> Gopalakrishnan.Krithivasan@stripped escribi=F3:
>  =20
>> Hi,
>>
>> Two cases u will get this error.
>>
>> If u try to send mail with background script where it can't get user =
id which is mandatory for sending mail.
>>
>> If u have enabled Email Routing Interface in general setup also u =
will get this error by sending mail to localhost.
>>
>> To fix issue with background script,u can set userid hardcoded for =
mails.
>>
>> Please get back to me if u face any issue after doing modifications.
>>
>>
>> Rgs
>> K.Gopalakrishnan
>>
>> -----Original Message-----
>> From: ext Adrian Chapela [mailto:achapela.rexistros@stripped]
>> Sent: Thursday, July 02, 2009 3:55 PM
>> To: eventum-users@stripped
>> Subject: Problem sending mails from Eventum
>>
>> I have eventum with update notifications. Sometimes I have problem =
sending mails but I don't know why. The error is :
>>
>> Hello,
>>
>> An error was found on line '250' of script =
'/var/www/eventum/include/class.mail_queue.php'.
>>
>> The error message passed to us was:
>>
>> 'Failed to add recipient: @localhost [SMTP: Invalid response code =
received from server (code: 501, response: <@localhost>: no local =
part)]'
>>
>> A more detailed error message follows:
>>
>> ''
>>
>> A backtrace is available:
>>
>> APP_INC_PATH/class.mail_queue.php:193
>>   Mail_Queue::_sendEmail((string )'=3D?UTF-8?Q??=3D <>', (string
>> )'MIME-Version: 1.0
>> Message-ID: <eventum.1l9j4hz7.uvcuy4@svn>
>>
>> Any idea ?
>>
>>
>> --
>> Eventum Users Mailing List
>> For list archives: http://lists.mysql.com/eventum-users
>> To unsubscribe:    =
http://lists.mysql.com/eventum-users?unsub=3DGopalakrishnan.Krithivasan@n=
okia.com
>>
>>
>>  =20
>>    =20
>
>
>  =20


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