Forwarding to list so we have some information about this problem later on.
Jason: next time, please reply to eventum-users@ :)
--Joao
-----Original Message-----
From: Jason Etheridge [mailto:jasone@stripped]
Sent: Thursday, April 15, 2004 3:31 PM
To: Joao Prado Maia
Subject: Re: auto-associate incoming email with issue
> Yes, it should. Why? Are you having problems making it work?
Yeah, but I'm sure I'm just missing something. [later edit: I was
right. ;)]
> Please send some details on what's going on, if that is the case.
Okay, thanks. I'll start from the top here. :-)
After copying the files, /eventum/setup gives me Configuration Error:
The GD extension needs to be enabled in your PHP.INI file in order for
Eventum to work properly.
Directory 'templates_c' does not exist. Please create it and try again.
File 'error_handler.log' does not exist. Please create it and try
again.
File 'setup.conf.php' does not exist. Please create it and try again.
So I mkdir templates_c, touch error_handler.log and touch setup.conf.php
I then edit setup/index.php and change line 100 from
if (!stristr($contents, 'GD Support </td><td class="v">enabled')) {
to
if (!stristr($contents, 'GD Support</b></td><td
align="left">enabled')) {
Then I finish the installation and do chmod -r setup/*
I logon as the admin, choose Administration, choose General Setup, and
I fill in these values:
SMTP (Outgoing Email) Settings:
Sender: Helpdesk
Hostname: localhost
Port: 25
Email Routing Interface:
Enabled
Email Address Prefix: issue+ (this sort of routing is already
configured in my smtp server, which is postfix)
Address Hostname: open-ils.org
Email Integration Feature:
Enabled
I save those, and and go to Manage Email Accounts.
Associated Project: Default Project
Type: POP3
Hostname: localhost
Port: 110
Username: eventum (issue is aliased to eventum in postfix)
Password: *****
Advanced Options: (uncheck) Leave Copy of Messages on Server
Test Settings, Success. Create Account.
Then I do Create Issue. Issue created successfully. ID# 1
List Issue, go into Issue, go to Send Email and send myself an email.
Full headers:
Return-Path: <issue+1@stripped>
Delivered-To: phasefx@stripped
Received: by penguin (Postfix, from userid 1002)
id 65014D347D; Thu, 15 Apr 2004 16:12:18 -0400 (EDT)
Received: from localhost (localhost [127.0.0.1])
by penguin (Postfix) with ESMTP id 2938ED347A
for <phasefx@stripped>; Thu, 15 Apr 2004 16:12:18 -0400 (EDT)
MIME-Version: 1.0
Message-Id: <issue_1@stripped>
From: "Admin User []" <issue+1@stripped>
To: phasefx@stripped
Subject: boo
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 7bit
Date: Thu, 15 Apr 2004 16:12:18 -0400 (EDT)
X-Spam-Checker-Version: SpamAssassin 2.63 (2004-01-11) on
penguin.georgialibraries.org
X-Spam-Status: No, hits=1.8 required=2.5 tests=AWL autolearn=ham
version=2.63
X-Spam-Level: *
I see that Message-Id has issue_ hardcoded, but I don't know if that
matters. I reply to the email.
Full headers:
From phasefx@stripped Thu Apr 15 16:16:10 2004
Return-Path: <phasefx@stripped>
Delivered-To: issue+1@stripped
Received: by penguin (Postfix, from userid 1002)
id D5C3DD347D; Thu, 15 Apr 2004 16:16:10 -0400 (EDT)
Received: from [192.168.0.2] (unknown [66.168.184.244])
by penguin (Postfix) with ESMTP id 5AF73D347A
for <issue+1@stripped>; Thu, 15 Apr 2004 16:16:10 -0400
(EDT)
Mime-Version: 1.0 (Apple Message framework v613)
In-Reply-To: <issue_1@stripped>
References: <issue_1@stripped>
Content-Type: text/plain; charset=US-ASCII; format=flowed
Message-Id: <BAD9DC4D-8F19-11D8-BA38-0003938AF64A@stripped>
Content-Transfer-Encoding: 7bit
From: Jason Etheridge <phasefx@stripped>
Subject: Re: boo
Date: Thu, 15 Apr 2004 16:16:07 -0400
To: "Admin User []" <issue+1@stripped>
X-Mailer: Apple Mail (2.613)
X-Spam-Checker-Version: SpamAssassin 2.63 (2004-01-11) on
penguin.georgialibraries.org
X-Spam-Status: No, hits=0.1 required=2.5 tests=AWL autolearn=ham
version=2.63
X-Spam-Level:
Ooh, didn't notice this before. Is Eventum testing the In-Reply-To?
I go to Associate Emails, Check for Emails
Email Account: eventum@localhost
It pulls in.. and gets associated. hahahaha. Oy vey. :D
So it has to be a reply for issue routing to work?
Sending directly to issue+1 doesn't appear to work. But in practice, I
think most people would be replying? Excellent.
Sorry for making you go through all that.
What's the best way to get Eventum to poll for email on its own?
-- Jason
