From: Date: August 7 2006 6:53pm
Subject: Re: Infinite loop when email bounces and auto-creation is on
List-Archive: http://lists.mysql.com/eventum-users/3454
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On 8/7/06, Bryan Alsdorf <bryan@stripped> wrote:

> > Is there anyway that the issue auto-creation system in Eventum can be
> > improved to detect bounce messages and not add them as new issues? I
> > guess it could, at its most basic, filter out those emails that look
> > like a standard bounce message. With some more intelligence, perhaps
> > it could check the message ID in the header?
>
> Eventum already checked for bounces in other areas, so I have extended
> this code to issue auto creation. If it detects an email is a mail
> server bounce it will not create an issue, but it will appear on the
> email listing page. This will be in our next release, but for the time
> being here is the patch (Very simple one).

Many thanks for the patch Bryan - I hadn't realised there was already
code in the system to check in other areas


Kind regards,
Dan

-- 
Dan Karran
dan@stripped
www.dankarran.com