RE: Email Notifications Problem

[jclark]

Got it to send. After my initial set up did not work I had changed 2
things at once (I never learn!). 

I checked on email integration and also changed my general smtp
settings. 

The smtp settings should be

Sender = address@mymailserver
Hostname = my smtp system name

not 
> > Sender = my smtp system name
> > Hostname = my eventum system name

I had changed this per an email I dug out the archives that incorrrectly
specified to do this.

Rgds, Jon


> -------- Original Message --------
> Subject: Re: Email Notifications Problem
> From: Bryan Alsdorf <bryan@stripped>
> Date: Thu, September 29, 2005 4:04 pm
> To: jclark@stripped
> Cc: eventum-users@stripped
> 
> Hi,
> 
> jclark@stripped wrote:
> > Notification emails are not getting sent - not sure why. Running on
> > win32.
> > 
> > General Setup - SMTP settings
> > Sender = my smtp system name
> > Hostname = my eventum system name
> > 
> > General Setup - Email Integration Feature = On
> > 
> > Project default sender name and address are set
> > 
> > Action items have notification users set 
> > 
> > Each Item's Mail Queue Logs have emails generated and after I run
> > process_mail_queue these change status to sent.
> 
> This is very odd, if there is a problem sending mail it shouldn't change 
> it to sent.
> 
> > 
> > Nothing ever reaches users and the maillog on the smtp system name does
> > not show anything hitting server.
> > 
> > What is missing? How do I debug?
> 
> Is there anything in the error log? (logs/errors.log)
> 
> The actual sending of emails is handled by the PEAR mail class. I just 
> looked and there is a debug variable in the PEAR class 
> include/pear/Net/SMTP.php, line 70. Set this to true and look at the 
> debug output. I haven't tested this, but it is a good place to start.
> 
> Best Regards,
> /bryan
> 
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