> I have been using Eventum the last six months and it has been
> of terrific
> use for my little support department.
I'm glad Eventum has been helpful to you. Tell your friends! :)
> However, my effort is now about to be measured and my boss is
> looking to see
> how long it takes me to solve an issue from it has been received.
> I am struggling to create a script that can to this, so I am
> asking the
> community if anyone apart from me have received this requests
> from their
> bosses, and how you have handled this.
> Scripts, custom report or have you just told them to go away :-)
> Any tips would be most appreciated!
> Vennlig hilsen/Regards
> Christian Holthe
> CatalystOne Solutions AS
> Phone: +47 92247140
> E-mail: cholthe@stripped
> Address: Thor Dahls gt 1-5, 3210 Sandefjord
> Home Page: www.catalystone.com
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