I have been using Eventum the last six months and it has been of terrific
use for my little support department.
However, my effort is now about to be measured and my boss is looking to see
how long it takes me to solve an issue from it has been received.
I am struggling to create a script that can to this, so I am asking the
community if anyone apart from me have received this requests from their
bosses, and how you have handled this.
Scripts, custom report or have you just told them to go away :-)
Any tips would be most appreciated!
CatalystOne Solutions AS
Phone: +47 92247140
Address: Thor Dahls gt 1-5, 3210 Sandefjord
Home Page: www.catalystone.com