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From:Christian Holthe Date:August 23 2005 1:18pm
Subject:Custom reports: Time to close issue
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I have been using Eventum the last six months and it has been of terrific
use for my little support department. 

However, my effort is now about to be measured and my boss is looking to see
how long it takes me to solve an issue from it has been received.

I am struggling to create a script that can to this, so I am asking the
community if anyone apart from me have received this requests from their
bosses, and how you have handled this.

Scripts, custom report or have you just told them to go away :-)

Any tips would be most appreciated!


Vennlig hilsen/Regards 
Christian Holthe
CatalystOne Solutions AS
 
Phone:          +47 92247140
E-mail:          cholthe@stripped
Address:        Thor Dahls gt 1-5, 3210 Sandefjord
Home Page:   www.catalystone.com

Thread
from incoming email to new issueSergey.Zinoviev23 Aug
  • Custom reports: Time to close issueChristian Holthe23 Aug
    • RE: Custom reports: Time to close issueJoao Prado Maia23 Aug
      • RE: Custom reports: Time to close issueJoao Prado Maia23 Aug
  • RE: from incoming email to new issueJoao Prado Maia23 Aug