Joseph,
Kraer, Joseph wrote:
> One more thing. If this is Eventum's normal behavior (I have a feeling
> that it is), is there a way to change it so notifications can be sent on
> posted internal notes?
Anyone who is on the notification list and has a role of standard user
or above should receive a copy of the note.
/bryan
>
> Thanks,
>
> Joseph
>
> -----Original Message-----
> From: Kraer, Joseph [mailto:jkraer@stripped]
> Sent: Wednesday, July 13, 2005 9:56 AM
> To: Bryan Alsdorf; Joao Prado Maia
> Cc: eventum-users@stripped
> Subject: FW: Email Association Issues
>
> I've noticed errors in the mail_queue table, i.e. no notifications sent,
> whenever internal notes are posted. Is this Eventum's normal behavior?
> If it is, it may be good to change it to be able to send emails whenever
> a note is posted. Otherwise, how do I know when a tester, for example,
> is posting a note about the results of a test for a particular issue?
> This is especially important if no other notification is being sent by
> email because of counting on Eventum notifications.
>
> Thanks,
>
> Joseph
>
> _____________________________________________
> From: Kraer, Joseph
> Sent: Tuesday, July 12, 2005 3:40 PM
> To: 'Bryan Alsdorf'; Joao Prado Maia
> Cc: eventum-users@stripped
> Subject: RE: Email Association Issues
>
> Yes, others users get notifications, but sometimes they
> get "lost" too. The query returns the following:
> maq_status count(*)
> error 35701
> sent 68719
>
> The mail_queue_log table lists mostly "no from address given/" as the
> reason for most of the errors in the mql_server_message column, although
> there were others early in the table. For a while, there were 25
> messages logged as sent followed by 25 messages logged as error in a
> very clear pattern. Towards the end of the table, they were mostly
> logged as error.
>
> In the mail_queue table, I see messages sent to email address from the
> same IP address logged as sent or error, with no pattern. I'll also
> talk to my IT people, because I see some IP addresses having a lot more
> errors than others.
>
> I'll appreciate any help that you can provide.
>
> Thanks,
>
> Joseph
>
> -----Original Message-----
> From: Bryan Alsdorf [mailto:bryan@stripped]
> Sent: Tuesday, July 12, 2005 11:41 AM
> To: Joao Prado Maia; Kraer, Joseph
> Cc: eventum-users@stripped
> Subject: Re: Email Association Issues
>
> Joseph,
>
> Joao Prado Maia wrote:
>
>>Joseph,
>>
>>
>>
>>>I am subscribed to all possible options.
>>>
>>
>>
>>Hmm, strange, then I'm not sure what might be going wrong.
>>
>>Bryan, can you think of anything?
>
>
> Do other users get notifications? Are there ANY records in the
> mail_queue table? (use this query)
>
> SELECT maq_status, count(*) FROM eventum_mail_queue GROUP BY maq_status;
>
> Are there any errors in the /path-to-eventum/logs/errors.log ?
>
> Best Regards,
> /bryan
>
--
Bryan Alsdorf, Software Engineer
MySQL AB, www.mysql.com
Are you MySQL certified? www.mysql.com/certification
