RE: email routing error

[Joao Prado Maia]

Sergio, 

> I don't know what I am missing on the email routing setup. I know the 
> account info is correct. This is the error I am getting:
> 
> [Fri Jul 08 23:02:52 2005] An error was found on line '440' of script 
> '/home/spacedogsupport/include/class.support.php'.
> 
> The error message passed to us was:
> 
> 'Error while connecting to the email server - Connection failed to 
> web2.spacedoghouse.com,143: Connection timed out'
> 

Well, this type of error is usually related to your configuration
parameters. If you have the wrong type of email server, then it will not
be able to connect to it.

Are you sure that this is a plain IMAP server, without any SSL
requirements or anything? Is the port number also correct on your
configuration?

--Joao