We solved this by creating a user "common_todos", everbody outside the
programmer team knows that he has to assign new tickets to this user. It
works well though we have only users within the company, so it's
probably not a solution for external reporters.
> What I really want is for our users not to see that at all. We just
> want them submitting issues and then we would actually take care of who
> they should be assigned to etc.
>
> Lance Johnson
> Software Developer
> DOCS, Inc.
> (800)455-7627 x401
> -----Original Message-----
> From: Bryan Alsdorf [mailto:bryan@stripped]
> Sent: Tuesday, July 20, 2004 12:52 PM
> To: Lance Johnson; eventum-users@stripped
> Subject: RE: new bug
>
> Hi Lance,
> If you go into "Administration", then "General Setup" you will see an
> option
> "Allow Un-Assigned Issues?". Set this to yes and new issues will not
> force
> the assignment to be set.
>
> Bryan
> MySQL AB
>
>
>>-----Original Message-----
>>From: Lance Johnson [mailto:ljohnson@stripped]
>>Sent: Tuesday, July 20, 2004 11:47 AM
>>To: eventum-users@stripped
>>Subject: new bug
>>
>>When a user is creating a new bug it asks them basically for who to
>>assign it to. We don't really want them messing with that at
>>all. When
>>they create a new one, we just want it to be created. Is this type of
>>functionality there or is there any plan for this?
>>
>>
>>
>>Lance Johnson
>>Software Developer
>>DOCS, Inc.
>>(800)455-7627 x401
>>
>>
>>
>>
>
>
>
>
>
