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From:Bryan Alsdorf Date:June 30 2005 5:04pm
Subject:Re: handling vacation auto-responders
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Pieter van der Spek wrote:
<snip>
>>as valid. Also, for auto-submitted issues they shouldn't be totally, but
>>saved as an internal note (like they are) so the issue is assignee can
>>see that someone is on vacation.
>>
> 
> Is that the job of Eventum (or any issue-tracking system for that matter)? Most
> likely people are made aware of vacations through other channels (anyway, that's
> the way it works in my company).
> Why would you want to record, inside one ticket of an entire project, that
> someone is on vacation?!

It all depends on how you use Eventum. Lets say you are dealing with 
people outside
of your company, say your customers. You probably would not have 
recieved a vacation
  notice on other channels so it is valuable to know that the customer 
is now
unavailable and won't answer your question in the near future.

/bryan
Thread
handling vacation auto-respondersPieter van der Spek27 Jun
  • Re: handling vacation auto-respondersBryan Alsdorf28 Jun
    • Re: handling vacation auto-respondersPieter van der Spek28 Jun
      • Re: handling vacation auto-respondersBryan Alsdorf28 Jun
        • Re: handling vacation auto-respondersPieter van der Spek29 Jun
          • Re: handling vacation auto-respondersBryan Alsdorf30 Jun
            • Re: handling vacation auto-respondersPieter van der Spek30 Jun
              • Re: handling vacation auto-respondersBryan Alsdorf30 Jun