On 06/29/2005 03:40 AM, Jeffrey D. Wheelhouse wrote:
> 1) Is this really what's going on? (Or, to put it another way, "Could I
> really be that much of an idiot?")
To my understanding the download_emails script can be used for either creating
new issues or for appending mails to existing ones (depending on whether you set
the function "use this account for routing/draft...")
So if you only use this script you would have to set up two accounts for one
project. One for creating new issues and one for appending mail to existing ones.
Of course it is easier to set up one account for creating new issues and use the
route_* scripts for appending emails, notes etc. to existing tickets.
> 2) If so, is changing the code to work "my way" (consider To: for
> POP/IMAP-retrieved emails) a trivial fix?
I believe it can be done even easier. Just remove the line "return false;" on
line 590 in class.support.php
> 3) If it isn't, is the route_emails.php script self-contained enough to
> hire a team of Sherpas and trek to the peak of a distant mail server?
You can send mail directly to the script (see documentation for how to do that)
> 4) Otherwise, what's my best bet, besides counseling and a glass of warm
> milk?
I think the above information should help you to do what you want, but of course
you can still take that milk if you like ;-)
--
-- Pieter van der Spek, pieter@stripped, West Consulting B.V., +31 15 2191 600
