From: Georger Araujo Date: June 15 2005 4:49pm Subject: Re: auto create issue through mail List-Archive: http://lists.mysql.com/eventum-users/1678 Message-Id: <20050615164957.20189.qmail@web31504.mail.mud.yahoo.com> MIME-Version: 1.0 Content-Type: text/plain; charset=iso-8859-1 Content-Transfer-Encoding: 8bit When you click the Test Settings button for this particular account in the Manage Email Accounts screen, what's the result? Regards, Georger --- Pieter van der Spek escreveu: > On 06/14/2005 05:19 PM, Georger Araujo wrote: > > Have you checked /path-to-eventum/logs/error.log? > It says "unable to authenticate to smtp server" > This was because the user for eventum was created in > a later phase. Anyway, this > should not have anything to do with downloading > messages. SMTP is for sending. > > > What's your exact command line? No need to be > afraid > > of anyone here, because it doesn't contain the > > password, and you can manually obfuscate the > domain. > This is the cron entry: > * * * * * cd /var/www/eventum-1.5.4/misc; > /usr/bin/php -q download_emails.php > eventum mailhost INBOX > > > Is your mail server running IMAP or POP? That's > > because you only need to specify the mailbox if > you're > > running IMAP. POP takes only the account and > server > > name. > IMAP > > > In your Manage Email Accounts screen, is > Auto-Creation > > of Issues enabled? If not, then you must have lots > of > Auto creation is enabled (see below) > > > Pending e-mails in your Stats screen. > > Please try to provide more details. Regards, > > > Pending e-mails in my stats screen? I don't see any. > > On 06/14/2005 09:07 PM, Bryan Alsdorf wrote: > > You say that a new issue is not being created, but > is the email being > > downloaded? Also, what auto creation settings do > you have? > > > I'm not really sure if the mail is being downloaded > or not, but I don't think > so. The settings on the Email Accounts screen are: > ---- > Test project mailhost imap 143 eventum > INBOX Enabled > ---- > The settings for auto creation are: > Enabled > Feature > Not prioritized > No assignment of the new issue > > > -- > -- Pieter van der Spek, pieter@stripped, West > Consulting B.V., +31 15 2191 600 > _______________________________________________________ Yahoo! Acesso Grátis - Internet rápida e grátis. Instale o discador agora! http://br.acesso.yahoo.com/