Bo,
> I have a couple of questions that may make or break my use of
> this tool.
>
> 1) Is it possible to define which fields are required on a
> per project
> basis?
No, that's not possible right now.
> 2) Is it possible to add custom fields? (I need to have a
> customer id
> associated with every tech support request)
I see you found this feature by yourself.
> 3) Are there comprehensive docs available? (I'd love to
> read them to
> find answers for myself, but I don't see them anywhere.)
>
There's online help documentation available from within the application,
and there's also a Wiki that we setup at http://eventum.mysql.org/wiki/
--Joao
| Thread |
|---|
| • custom fields, required fields, documentation | Bo Gusman | 8 Jun |
| • Re: custom fields, required fields, documentation | Bo Gusman | 8 Jun |
| • Re: custom fields, required fields, documentation | Bryan Alsdorf | 8 Jun |
| • Re: custom fields, required fields, documentation | Bo Gusman | 8 Jun |
| • Status on Close? | Bo Gusman | 8 Jun |
| • Re: Status on Close? | Bryan Alsdorf | 8 Jun |
| • Re: custom fields, required fields, documentation | Bryan Alsdorf | 8 Jun |
| • Configuration Selection? | Bo Gusman | 8 Jun |
| • Integration with customer DB for names/addresses/customer ID | Bo Gusman | 9 Jun |
| • RE: Integration with customer DB for names/addresses/customer ID | Joao Prado Maia | 10 Jun |
| • Re: Configuration Selection? | Bryan Alsdorf | 13 Jun |
| • RE: custom fields, required fields, documentation | Joao Prado Maia | 8 Jun |
| • RE: custom fields, required fields, documentation | Joao Prado Maia | 8 Jun |