Hello All,
I have tried just about every issue tracking tool out there, none compare
to eventum. For that, I thank you and appreciate your hard work to make my
life easier. Now for the question. I had e-mail accounts created so my
customers could e-mail issues on a per program basis. I tested the accounts
and they work using a client. They are on an IMAP server over SSL (port
993). When I add them to eventum and test the connection, it always says it
cannot connect. I know the accounts work so I am not sure where to check for
a problem. Here is the error when trying to start the cron job to download
e-mails automatically:
cd /var/www/html/eventum/misc; /usr/bin/php -q download_emails.php usmcps
mail.chs.spawar.navy.mil <http://mail.chs.spawar.navy.mil> INBOX
Error: Could not connect to the email server. Please verify your email
account settings and try again.
Here is the error when hitting the link directly from a browser:
Error: Wrong number of parameters given. Expected parameters related to
email account:
download_emails.php?username=*username*&hostname=*hostname*&mailbox=*mailbox
*
For testing, I have tried all of the available IMAP settings, some hung the
program, others could not connect as well. Am I doing something wrong?
My other issue is I used an exchange e-mail account in general setup
(outgoing e-mail) when I initially set up eventum, now I have one dedicated
to eventum, but when I change setup to it, it still uses my old exchange
account/email in the from line. Does anyone know why this does this?
Also, I posted on this list before and was answered, but I could not figure
out how to reply to the list (on the same initial post) letting everyone
know how I resolved my issue, could someone help me with that also?
Thanks in advance!
