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From:Joao Prado Maia Date:March 14 2005 3:20am
Subject:RE: Email Association issues
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Jeff, 

> Replies to human-generated emails do tend to get associated properly, 
> but notifications don't.  That is, if a person replies to a 
> notification 
> about a status change, for instance, the system is at a loss 
> as to what 
> to do with it, even with the custom email addresses in use 
> and the email 
> coming from someone on the notification list.
> 

Not sure how that is possible, given that those notification emails
should go out as from: issue-xxxx@stripped, and replies to those
emails would be processed by Eventum.

Can you forward an example reply that doesn't get associated with the
correct issue?

--Joao

Thread
Email Association issuesJeffrey D. Wheelhouse13 Mar
  • RE: Email Association issuesJoao Prado Maia14 Mar
    • Re: Email Association issuesJeffrey D. Wheelhouse14 Mar