Eventum 1.4 Released

[Bryan Alsdorf]

Hi,

Eventum is a user-friendly and flexible issue tracking system that can 
be used by a support department to track incoming technical support 
requests, or by a software development team to quickly organize tasks 
and bugs. Eventum is used by the MySQL AB Technical Support team, and 
has allowed us to dramatically improve our response times.

I'm proud to announce that Eventum 1.4 is now available for download in 
source form from our download pages at 
http://dev.mysql.com/downloads/other/eventum/ and mirror sites.

Note that not all mirror sites may be up to date at this point in time - 
if you can't find this version on some mirror, please try again later or 
choose another download site.

Please read the UPGRADE file for instructions on how to upgrade your 
existing Eventum installation. Please read the INSTALL file for 
instructions on installing Eventum for the first time.

* List of changes in this release:

- Fixed the notification code to properly handle the condition in which 
the recipient type flag is empty (João)
- Fixed the MIME handling code to support inline attachments (João)
- Fixed some of the navigation links so they show up for the Reporter 
permission level users (João)
- Fixed bug where developer role could not see which issues were 
quarantined from the list issues page (Bryan)
- Changed the mail queue code to properly add a Date: header to outgoing 
emails (João)
- Renamed the Profile page to Stats (João)
- Fixed the issue quarantine code so that when its status is changed it 
will now save a history entry about it (João)
- Changed the lookup field javascript code to search for keywords in the 
middle of the words instead of just at the beginning of them (João)
- Improved the error handling routine to also include the browser 
information (João)
- Fixed the email routing interface to allow 'issue+1@stripped' as a 
valid address (João)
- Changed the session code as to prevent it from messing up the browser 
cache (João)
- Removed the Lock/Unlock issue feature since it wasn't really 
restricting anything (João)
- Added 'Link Filters' so text matching a regular expression could be 
linked to other systems (Bryan)
- If select box only has one valid option it will be selected 
automatically (Bryan)
- Popups to choose associated issues now has option to choose issue by 
ID (Bryan)
- Added a prompt message to confirm the closing of the email window (Bryan)
- Changed reminder system to allow date fields to be compared with other 
date fields (Bryan)
- Changed IRC notification system to not always be tied to a specific 
issue (Bryan)
- Workflow: When a new email is received, the handleNewEmail method is 
always called. Previously the method was only called if the email was 
associated with an issue. (Bryan)
- Fixed bug that generated error when changing priority (Bryan)
- Added option to list custom fields on list issues page (Bryan)
- Fixed 'Issues by Release' link to actually only list issues from the 
correct release (Bryan)
- Added option to force reminders to not count weekends when performing 
date calculations (Bryan)
- Made certain popups resizable (Bryan)
- Fixed bug with outdated information being emailed to a user when a new 
project is assigned to them (Bryan)
- If customer integration is not enabled, don't mention customers in 
warning message (Bryan)
- Workflow: Added workflow method to restrict what statuses can be set 
for a specific issue (Bryan)
- Updated PEAR Net_UserAgent_Detect class to be compatible with PHP5 (Bryan)
- Added ability to dynamically control which columns are displayed on 
issue listing screen (Bryan)
- Added the 'Release' field to the advanced search page (Bryan)
- Added email configuration form to installation screen (Bryan)
- Fixed the custom field code to properly display the current value of a 
textarea-field when trying to update their information (João)
- Updated the custom field handling code in the anonymous report form (João)
- Automatically redirect to the second step of the anonymous report form 
if there is just one project to select (João)
- Added code to respect the allow-unassigned-issues feature in the 
anonymous report form (João)
- Rewrote the CVS integration script in PHP (João)
- Moved the file upload form to a popup window (João)
- Changed the template code to allow popup windows to be resized (João)
- Fixed the installation screen to properly display a warning if the 
IMAP extension is not enabled (João)
- Added some documentation about some of the management screens (João)
- Moved the log files into a separate directory (João)
- Rewrote the locking mechanism for most of the interactive scripts (João)
- Fixed the phone entry window to automatically close after submitting 
the form (João)
- Added the ability to create custom filters for "un-assigned" issues 
and issues assigned to "myself or un-assigned" (João)
- Fixed bug that was causing a SQL error when deleting projects if no 
email accounts were associated with it (Bryan)
- Added 'Recent Activity Report' to show phone calls added recently (Bryan)
- Fixed bug with phone call entry not defaulting to current local time 
(Bryan)
- Fixed bug with reminder system where expired contracts were not being 
excluded (Bryan)
- Added option to search by events in past X hours on advanced search 
page (Bryan)
- Added support for multiple incident types (Bryan)
- Following a direct link to an issue will no longer prompt for a 
project when you login (Bryan)
- Automatically switch projects if viewing an issue in a project other 
then the currently selected one (Bryan)
- Added default charset of 'ISO-8859-1' (Bryan)
- Inline file attachments (such as images) now have filename set (Bryan)

If you find any problems while using this software, please let us know.

Regards,
Bryan Alsdorf
MySQL AB